Over a several year period I bought and Installed Superior Prefinished Red Oak throughout our home. (Approx. 2,500 sq ft of hardwood.) I also arranged through the retailer to have a contractor install circular stairs, and raise the base of our upper floor railings to match the height of the new floor. I'm very happy with the quality of the oak boards. Many were significantly longer than other brands I've seen, and all the edges were precisely finished, with almost zero boards with any warping or rough-finished edges. The flooring shows little wear of the finish after several year's use. Excellent quality control. As long as you buy the proper tools, use standard installation methods, and take your time, anyone with basic handyman skills should be able to do an excellent install. All our floors were flat and level, so there were no challenges to the install.
The only 'challenge' I had was the distributor: - Darmaga Hardwood Flooring in Richmond Hill, ON. They previously had this particular flooring as a stock item, as it was popular and used regularly for both new installs, and retrofits. However, the last room I needed flooring for had to be ordered in from the manufacturer, so the sales rep (Mr. Mike Holmes) recommended I order a little extra, in case my calculations were off, so I ordered an extra box. As it turned out I had one complete and unopened box left, and asked to return it for credit. I got a song and dance from Mr. Holmes, and in spite of the many hundreds of sq. ft. of flooring I bought previously, he was unwilling to give me a credit for one box return... He promised to allow me to return the box when they got another order, but that offer never happened, in spite of several months passing, and my phone calls to Mr. Holmes. I've previously recommended Darmaga Flooring to several of my friends and family. I had good service from their previous sales rep, but Mr. Mike Holmes was not one to instill return business or loyalty.
Ben Barazesh
3 months ago
Great company with great service which out company deal with then for many years, Paul is great and knowledgeable person in there.
We had a fantastic experience working with Paul at Darmaga Hardwood Flooring Ltd. The service was excellent from start to finish, and having the option to take samples home before purchasing made the process so much easier. Our order arrived earlier than expected, and the quality of the finished product exceeded our expectations. Highly recommend Darmaga and Paul for anyone looking for beautiful flooring and great customer service!
Highly recommend Darmaga Hardwood Flooring, which was recommended to us by a realtor. Amazing selection of high quality flooring and fantastic customer service all around from the initial inquiry and quote to the contractor installation and post-installation follow-up. Immediately, we felt this was a company we could trust and could deliver an on-time, on-budget, high quality project despite logistical constraints - they've been doing it for decades and it shows. We absolutely love our new vinyl plank flooring and were so impressed by the knowledge, professionalism, and superb customer service of Darmaga and its team of contractors. 100% worth what you pay to get it done right by a company you trust.
Excellent product. Service was great. Brent was very helpful and knowledgeable would highly recommend
Endless Ideas Interiors Inc.
5 months ago
Great experience working with Paul and his team! Their communication was excellent throughout the process, and everything was delivered promptly and exactly as promised. Truly professional, reliable, and a pleasure to work with!
