Privacy Policy – Darmaga Hardwood Flooring

Who we are

Suggested text: Our website address is: https://darmaga.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Reviews

4.5 Over 141 Reviews

Write a Review

Sanjay Ramasamy 1 month ago

The worst hardwood flooring company in the gta. Do not trust them. The GM Dave Henry is horrendous, and I've been told his employees do not like him, nor respect him. Please look elsewhere for your Hardwood Flooring needs.

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Alan McKim 2 months ago

Great support, prices and product. Recommendation by Paul to take samples home was definitely worth the effort. Amazing company to work with.

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Lee Ellis 2 months ago

Store closed down without notifying paying customers. Purchased thousands of dollars in flooring and transition pieces December 2025. Received and installed the flooring and was informed the transition pieces were on backorder, however, we would be notified when they arrived.

Once tried to contact the locations to follow up on the transition pieces, we found out all locations had been shut down/out of business! Reached out to the manufacturer and was informed Darmaga received the shipment, so we could not receive the product as it was already accounted for! Hundreds of dollars gone! Theivery!! It's sad as we initially had great service from their salesman Brent Chater.

Emails bounce back, calls go straight to voicemail and the stores gutted/empty with the lights turned off and locked doors!

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Gary MacLean 2 months ago

Over a several year period I bought and Installed Superior Prefinished Red Oak throughout our home. (Approx. 2,500 sq ft of hardwood.) I also arranged through the retailer to have a contractor install circular stairs, and raise the base of our upper floor railings to match the height of the new floor. I'm very happy with the quality of the oak boards. Many were significantly longer than other brands I've seen, and all the edges were precisely finished, with almost zero boards with any warping or rough-finished edges. The flooring shows little wear of the finish after several year's use. Excellent quality control. As long as you buy the proper tools, use standard installation methods, and take your time, anyone with basic handyman skills should be able to do an excellent install. All our floors were flat and level, so there were no challenges to the install.
The only 'challenge' I had was the distributor: - Darmaga Hardwood Flooring in Richmond Hill, ON. They previously had this particular flooring as a stock item, as it was popular and used regularly for both new installs, and retrofits. However, the last room I needed flooring for had to be ordered in from the manufacturer, so the sales rep (Mr. Mike Holmes) recommended I order a little extra, in case my calculations were off, so I ordered an extra box. As it turned out I had one complete and unopened box left, and asked to return it for credit. I got a song and dance from Mr. Holmes, and in spite of the many hundreds of sq. ft. of flooring I bought previously, he was unwilling to give me a credit for one box return... He promised to allow me to return the box when they got another order, but that offer never happened, in spite of several months passing, and my phone calls to Mr. Holmes. I've previously recommended Darmaga Flooring to several of my friends and family. I had good service from their previous sales rep, but Mr. Mike Holmes was not one to instill return business or loyalty.

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Ben Barazesh 5 months ago

Great company with great service which out company deal with then for many years, Paul is great and knowledgeable person in there.

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Sam Vise 5 months ago

We had a fantastic experience working with Paul at Darmaga Hardwood Flooring Ltd. The service was excellent from start to finish, and having the option to take samples home before purchasing made the process so much easier. Our order arrived earlier than expected, and the quality of the finished product exceeded our expectations. Highly recommend Darmaga and Paul for anyone looking for beautiful flooring and great customer service!

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